What People Ask Before Booking

No, and a fair number of sessions end with nothing purchased. The most common outcome for a first-visit iron ladder is two or three lofts bent, one club removed from the bag, and a written page to work from. The session fee covers the session. If you do go on to order a build, the fee comes off the invoice.

A single-category session runs about ninety minutes door to door. An iron ladder runs closer to two hours because there are more clubs to baseline. A full bag ledger takes three hours and we do not try to compress it, so we only schedule those in the morning or on Saturday.

Your current clubs, all of them if you can manage it, plus the shoes you play in. If you have an old fitting sheet or a scorecard with your usual yardages written on it, bring that too. It is genuinely useful to compare what you believe your distances are against what the monitor records.

Because total distance depends on the ground and the ground changes every round. Carry is the part the club is responsible for. If you build a bag around total numbers recorded on a firm summer fairway, that bag stops working the first time you play in March. We record total as well, but the ladder is built on carry.

Often yes, and not because the irons are worn out. Lofts drift with use, particularly in the wedges and short irons that hit the most turf. Three seasons of normal play is enough to open a two degree spread across a set that left the factory matched. That shows up as uneven gapping long before it shows up as a feel problem.

We log temperature, humidity and barometric pressure at the time of your session and correct your carry figures back to a common reference. It means a page recorded on a heavy August afternoon can be compared directly to one recorded in January without the seasonal difference confusing the picture.

Yes. Most of what comes through the build room was bought elsewhere. Bending, reshafting, regripping, length changes and swing weight work are all done in house regardless of where the club came from, and we will tell you if a head is not safe to bend before we put it in the machine.

We do, with a shorter session designed around growth. The point is not to build a junior a perfect set, it is to make sure the set they have is not fighting them on length and lie. We usually recommend rechecking every eight to twelve months while they are still growing.

Not as a standard service. The studio bay is long enough to read true carry and it removes wind and lie variation from the measurement, which is exactly what you want when the whole point is comparing clubs against each other. For golfers who specifically want outdoor verification we can arrange it at a local range, but the ledger is still written indoors.

Five to ten working days for anything assembled from stock we hold. Special order heads or shafts add whatever the supplier takes, which is usually another one to three weeks. We will give you a realistic date at the desk rather than an optimistic one.

Yes, that is a thirty minute appointment in the build room. It is the right call if you were fitted recently and simply want to confirm nothing has drifted. It is the wrong call if you have never had your bag mapped, because a loft check without a carry ladder tells you the clubs match each other but not whether they match you.

Grips, ferrules, weights and a small amount of shaft stock, because those are consumables from the build room. We do not run a retail shop and we will point you to somewhere better for anything else.